Terms and Conditions
Last Updated: January 2025 | Effective Date: January 2025
1. Definitions
- "Service" refers to artificial intelligence solutions provided by luminos ar
- "User" means any person accessing our website or using our services
- "Content" includes all text, images, and materials on our website
- "We/Us/Our" refers to luminos ar
- "Agreement" means these Terms and Conditions
2. Use of Services
- Services are provided for professional and business use
- Users must be at least 18 years old
- Account registration may be required for certain services
- Users are responsible for maintaining account confidentiality
- Accurate and complete information must be provided
3. Prohibited Uses
Users may not:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful or malicious code
- Attempt unauthorized access to systems
- Engage in fraudulent activities
- Harass or harm other users
- Use automated systems without permission
- Resell services without authorization
4. Intellectual Property Rights
- All content remains property of luminos ar
- Limited license granted for personal, non-commercial use
- No reproduction without written permission
- User-generated content license terms apply
- Third-party content acknowledgment required
5. Service Terms
- Service delivery timelines and milestones as agreed
- Payment terms: Net 30 or as specified in agreement
- Cancellation policy: 48-hour notice required for scheduled consultations
- Confidentiality and non-disclosure provisions apply
- Service level agreements (SLA) as defined in contract
- Change request procedures follow established protocols
6. Disclaimers and Limitations
- Services provided "as is" without warranties
- No guarantee of specific results or outcomes
- Limitation of liability to service fees paid
- No liability for indirect or consequential damages
- User assumes risk of service use
- Force majeure events exempt from liability
7. Dispute Resolution
- Initial attempt at informal resolution (30 days)
- Mediation as second step if needed
- Binding arbitration if necessary
- Jurisdiction: Singapore
- Applicable law: Singapore law
8. Termination
Either party may terminate this agreement:
- With 30 days written notice
- Immediately for material breach
- For violation of prohibited uses
Upon termination:
- Access to services will be discontinued
- Outstanding payments remain due
- Certain provisions survive termination
9. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the website. Continued use of services after changes constitutes acceptance of modified Terms.
10. Contact Information
For questions about these Terms, contact us at: